I wanted to love this, but it's just OK. I tried it on my sensitive lips, and they were drier the next day. I am not sure if it was the scrub or the balm. The scrub did not feel overly rough, and the taste was amazing--love the fact that you can actually lick it off. I suspect it's the balm that irritated my lips. I will try the scrub again without the balm and see if it's better. I have another organic lip balm I use and will use that with the scrub. Maybe I'll try the balm on my hands.